Here’s a professional and clear Refund & Service Policy draft tailored for your website www.windshieldmasters.in:

Refund & Service Policy

At Windshield Masters, we strive to offer the highest standards in automotive windshield repair and replacement services. To ensure transparency and fairness, please read our Refund & Service Policy carefully before availing of our services.

1. Refund Policy

• No Refund After 1 Day of Service Completion:
  Once the service has been delivered and 24 hours have passed, no refund requests will be accepted under any circumstances.

• Refunds Within 1 Day:
  If you experience a service-related issue within 24 hours of delivery, you may contact our customer support team. Any refunds or modifications during this window will be subject to verification and processed based on mutual understanding.

• Mode of Refund (if applicable):
  Approved refunds (within the 24-hour window) will be processed to the original mode of payment or as store credit, at our discretion. Refunds may take 7–10 business days to reflect, depending on your payment provider.

2. Modifications & Service Adjustments

• Any requests for on-boarding changes or modifications to the service must be discussed prior to or at the time of service, and can only be implemented based on mutual agreement between the customer and Windshield Masters.

• No post-service modifications will be entertained unless reported within 24 hours of completion.

3. Insurance Claims

• Insurance-related reimbursements or claim decisions lie solely at the discretion of your respective insurance provider.

• Windshield Masters can assist in preparing necessary documents or guiding you through the insurance claim process, but we do not hold responsibility for claim approval, rejection, or processing timelines.

4. Cancellation Policy

• Appointments can be cancelled up to 12 hours before the scheduled service time without penalty.

• Last-minute cancellations (less than 12 hours before service) may be subject to a cancellation fee or partial deduction.

5. Customer Support

For any queries, disputes, or refund-related concerns, please contact our support team at:

📞 +91-9522918466 / +91-9893074489
📧 contact@windshieldmasters.in
🌐 www.windshieldmasters.in

Note: By availing of our services, you acknowledge that you have read, understood, and agreed to the above Refund & Service Policy.

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